Robotic Process Automation (RPA)

Significantly improve your chatbot's ability to handle complex requests by imitating near-human interactions.

What is RPA?

RPA is a technology that allows anyone to configure computer software or a robot to imitate and integrate the actions of a human interacting with digital systems to carry out a business process. It helps in bridging the gap between front office agents (humans and virtual) and complex enterprise systems, making it easier to deliver effortless customer experiences.  

How can you benefit from RPA?

Open emails and attachments

Make complex calculations

Extract data from any website

Duplicate large amounts of data

And much more. In fact, RPA can be integrated to do almost any rule-based repetitive task, making chatbots more efficient and productive.

Login to any application

Connect to system APIs

Extract & process semi-structured content

Read and write databases

With RPA you can now fully automate your customer support

Having customised and fully-automated chatbots can help your organisation generate better customer satisfaction, decrease customer churn-rate, increase ROI, productivity and more, follow the links below for more info.

AIRobot

RPA bot and the chatbot (Virtual agent) working together to serve customer needs.

AICustom

Chatbots designed to meet unique customer needs and requirements.

Need to know more?

We are eager to help automate your customer service. Please drop us a note and we will be in touch within one working day.

 

info@ainmind.com

AI nMind

A division of HopeGames Ltd

Hong Kong

info@ainmind.com